Two people at office desk with laptop

Principles

International

We are a global bank payment network, and our photography should reflect the regions we serve through a range of people, places, and cultures.

Authentic

Capture genuine, unscripted moments. Focus on natural interactions, subtle expressions, and believable in-between moments.

Composed

Keep imagery calm, clear, and intentional. Use light, space, and framing to guide focus, avoiding clutter so every element feels purposeful.

Two women chatting with laptop
Teaching lesson
Woman relaxing with phone
Laptop candid

When to use photography

There aren’t strict rules for when to, or not to, use photography across the brand. But this guidance should help if you are unsure.

Woman in office shirt

To make it relatable

Use photography to help our merchants see themselves in the brand. For example, in a campaign.

Phone product closeup

To go global

Use photography to instantly set the scene for global bank payments. For example, devices in real-world settings.

Two people in wind utilities

To tell stories

Use photography to tell stories of specific businesses or people using GoCardless around the world. For example, on our blog.

Workplace

Capture people working in real, everyday workplaces, from small businesses to larger enterprises, using natural light, soft shadows, and lived-in environments. Show diverse professionals in flow, composed, confident, and engaged, with clean compositions and gentle depth of field. Favour candid interactions over staged scenes to convey authenticity and trust.

Man at office desk with laptop
PT speaking by cross trainer
Woman in conversation with glasses
Nurse or doctor in healthcare setting

Product

When focusing on GoCardless products, capture devices from a first-person perspective in real-world settings. Keep compositions simple and intentional, using natural light and clear focus to ground the product in everyday contexts.

Laptop candid wide
Phone candid coffee
Phone outdoors
Laptop at home office